FAQs

General

I can’t seem to see the price for the products?

You will need to create an account to view the price of the product and make purchases.

 

I want to see the products before making a purchase, do you have a showroom?

Why yes we do, our showroom is located at E-centre @ Redhill, 3791 Jalan Bukit Merah, #06-14, Singapore 159471. Do book an appointment with us at esales@o-planner.com

 

I changed my mind, can I make a cancellation of order?

At Office Planner, our products are customized so it is impossible to make a cancellation once the order is being processed.

 

What is the warranty period of the products that I have bought?

Our warranty on manufacturing defect is 12 months.

 

Is the assembly complimentary?

Our delivery charges cover the assembling fee, delivery & assembly will be complimentary if orders are above S$2000. Or S$50 will be charged for orders below S$2000.

 

Payment

What kind of payment is accepted?

We accept payment made through paypal, bank transfer as well as Cash on Delivery.

 

Can I pay by cash on delivery?

Yes, our installer will be able to accept Cash on Delivery.

 

How do I get a Promo Code?

A unique promo code will only be given to our VIP customers.

Alternatively, we will have special promotions on from time to time, so be sure to keep a look out on our facebook (insert facebook link) page for updates.

 

How do I use the Promo Code?

You will only be able to use your promo code when you check out.

 

 

Have we answered your question?

You may contact us at esales@o-planner.com for further enquiries.